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Terms and Conditions of Sale
Detailed Description of Goods and / or Services
Coated Fabrics SA (Pty)(Ltd) is a business in the PTFE industry that manufactures and markets PTFE products.
Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 days and delivery confirmed telephonically or through e-mail correspondence.
Return and Refunds Policy
The provision of goods and services by Coated Fabrics SA (Pty) (Ltd) is subject to availability. In cases of unavailability, Coated Fabrics SA (Pty) (Ltd) will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20 % administration fee.
Customer Privacy Policy
Coated Fabrics SA (Pty) (Ltd) shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf
Payment Options Accepted
Payment may be made via Visa, Master Card, Diners or American Express credit cards or by bank transfer into the Coated Fabrics SA (Pty) (Ltd) bank account, the details of which will be provided on request.
Credit Card Acquiring and Security
Credit card transactions will be acquired for Coated Fabrics SA (Pty) (Ltd) by Virtual Card Service (Pty) Ltd who are the approved payment gateway for Nedbank South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.shopdirect.co.za to view their security certificate and security policy.
Customer Details Separate from Card Details
Customer details will be stored by Coated Fabrics SA (Pty) (Ltd) separately from card details which are entered by the client on ShopDirect’s secure site. For more detail on ShopDirect refer to www.shopdirect.co.za .
Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).
Responsibility
Coated Fabrics SA (Pty) (Ltd) takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.
Country of Domicile
This website is governed by the laws of South Africa and Coated Fabrics SA (Pty) (Ltd) chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Variation
Coated Fabrics SA (Pty) (Ltd) may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company Information
This website is run by Coated Fabrics SA (Pty) (Ltd) based in South Africa and with registration number 2002/026962/07 represented by B.J. Etter, D.Robertson and M. Etter.
Export Restriction
The offering on this website is available to clients in South African, Swaziland, Zimbabwe, Mozambique, Namibia, Lesotho and Botswana .
Coated Fabrics SA (Pty) (Ltd) contact details
Telephonic Support: +27 11 315 5715 | Email Support: alicial@cofab.co.za
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